Greatmagazines.co.uk Magazine Subscription Details
Welcome to our Offer Terms and Conditions page. We hope that this means you've found a subscription you like the look of but would just
like a few questions answering before you decide to purchase.
That's ok - we want you to know as much about your subscription as possible so that you can fully enjoy it once it arrives! If you don't
find what you're looking for, we also have our FAQ's page which is just as useful.
The sale and purchase of magazines (whether individually or by a subscription) are strictly for personal, non-commercial use only. The reselling of personal subscriptions or individual magazines is strictly prohibited and may result in the subscription being cancelled by us.
At the start of your subscription
When you purchase a print or package subscription you decide which issue you'd like to start your subscription from. Otherwise
subscriptions with start with the next available issue. You will be sent an acknowledgement email confirming your purchase, the issue and your
start date. Depending on when the next issue is on-sale it can take up to six weeks to arrive. Print subscriptions are delivered to your door,
but if you purchase a package subscription not only will you get the print issue, you will also be able to access your digital subscription
straight after purchase! (the first issue is on us!)
When you purchase a digital subscription your subscription will start immediately so you can access your first issue straight away!
Once you complete your purchase you will be sent an acknowledgement email with instructions on how to download your first issue. Please
therefore keep your email safe as you will need your customer number in order to do this. With just one subscription you are also able to
download the issues on multiple devices. For example: If you own a smartphone and a tablet you may wish to access the issues from both
devices. If your subscription ends you will still be able to continue to download the issues you have paid for. You will also be able to access
all previous digital issues starting from the beginning of your digital magazine subscription.
Subscriptions with a gift
If you purchase an offer which has a gift included, please allow up to 28 days for delivery of the gift, which is sent under separate cover
from the magazine. If you bought the subscription as a gift for someone else, any gifts will be delivered to you, the purchaser. We are unable
to send gifts direct to the magazine recipient. In a very few instances we may have a gift which is out of stock, so we may need to substitute
the gift advertised for one of equal or greater value if circumstances require. Please note that due to high costs of delivery most gifts are
not available to subscribers living outside the UK.
Credit/Debit Card payments will be taken straight away and show as 'Bauer Media' on your statements. Credit/debit card offers are
usually for a minimum period of 12 months. If the offer period is different then the number of issues will be shown on the offer page. Once a payment has been made, no refund will be given if outside of the 14 day cooling period. When your subscription is close to ending you will be notified by either email or post. At this time you will be offered a renewal subscription at
the best possible price.
Direct Debit payments are the easiest way for you to subscribe and is usually cheaper. This is because we can split the cost of
your payments and you don't need to worry about when your next payment is due. We ask that you enter into a Direct Debit agreement with the understanding that your subscription will continue for a minimum period of 12 months even if the frequency of payment is for a shorter period (for example quarterly). Once a Direct Debit Agreement is completed and accepted, it remains active until cancelled. This means that we will
continue to take the payment due until the Agreement is cancelled by you at your bank and/or with ourselves. Unless we change any information
on the Direct Debit schedule (term, claim date or payment) we will not send a reminder the next payment is due. Once a payment has been
collected, no refund will be made and any cancellation will be from the next claim date of the payment. You have the right to cancel your
Direct Debit in accordance with Direct Debit Guarantee below. If you do cancel, you will receive only the issues you have already paid for. If
a gift is included as part of the subscription offer we reserve the right to request the return of the gift in the event of an early
cancellation of the subscription.
Short term or trial offers
Sometimes we offer a magazine subscription by direct debit for a shorter period time, or just a few issues. This means that you can receive
those first few issues for a very cheap price. The issues you receive during this trial period are covered by your first Direct Debit payment.
Should you decide that you do not wish to continue with the subscription you will need to cancel the Direct Debit payment immediately after the
first payment has been taken. However, once the 2nd payment has been claimed from your bank account the subscription will continue until cancelled by yourself at the bank and/or ourselves. Trial subscriptions are limited to three per person in any 12 month time frame. They cannot be for the same magazine and we reserve the right to cancel and refund any subscriptions that are over and above this personal limit or are for the same magazine
The Direct Debit Guarantee
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the
amount, date or frequency of your Direct Debit Bauer Consumer Media Ltd (owner of Greatmagazines and publisher of all the magazines on
this site) will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Bauer Consumer Media
Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the
payment of your Direct Debit, by Bauer Consumer Media Ltd or your bank or building society, you are entitled to a full and immediate refund of
the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Bauer Consumer
Media Ltd asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may
be required. Please also notify us.
Print Magazine Delivery
Although we will do our utmost to ensure that your magazine is delivered at the same time it is available in the shops(or sooner) it is
possible on some occasions it may be unavoidably delayed. If this is the case we would ask we ask that you please allow an extra 5 days for
delivery before contacting us. For further information regarding magazine deliveries please see
FAQ What if my magazine
issue doesn't arrive?
Voucher code discounts are only applicable for one year of the subscription, payments will then continue at the original advertised rate.
These terms and conditions are subject to change. If you have any further queries please visit our FAQ page.