FAQ Search Results

What is the difference between a 'Subscription' or a 'Membership'?

Subscription – A subscription provides you with a print or digital magazine or both. The Print Edition will be delivered free of charge direct to your door or the digital magazine can be downloaded either on a weekly, bi-weekly, or monthly basis depending on which magazine you have chosen to purchase.VIP Membership – A VIP Membership provides you with a Print + Digital Edition plus additional exclusive benefits curated by the magazines’ Editorial Team. Please note that each magazine has its own name for the VIP Membership (e.g., Empire VIP Club, Grazia Beauty Club). You can view more...

How do I access my Empire VIP Club Membership benefits?

Click here to view the full Empire VIP Club Membership FAQs.

I am an existing Print or Digital Subscriber; how do I upgrade to a Print + Digital Subscription or VIP Membership?

All you need to do to upgrade to a Print + Digital Subscription or VIP Membership is follow the steps below:

Login to your account here
On the ‘My Account’ page, click the ‘Manage Order’ button on the relevant subscription
Click ‘Upgrade Today!’ and follow the onscreen instructions

If for any reason you cannot follow the steps below, please call us on 01858 438 752 to upgrade, during our opening hours below. Opening hours can be found here.

How do I access my Grazia Beauty Club Membership benefits?

Grazia Beauty Club Box: Included in your Grazia Beauty Club Membership is an annual Grazia Beauty Club Box which includes beauty products. The Grazia Beauty Club Box will be sent once payment has been received and after the 14-day cooling off period has passed. Please note it can take up to 28 working days for the gift to be received. If ordering a Grazia Beauty Club Membership as a gift for someone else, the Grazia Beauty Club Box will be sent directly to the recipient* of the gift.Please note, If you have any concerns with your Grazia Beauty Club Box, please contact us within 28 days of receipt...

Will I be able to keep digital content I have purchased after I cancel my Membership?

If your subscription is active, you’ll be able to access all content in the app.