FAQ Search Results

If you already have a MyAccount or App account, simply download the app and log in. You can find the links to all our apps Here (it is best to open this link on your smartphone or tablet device).   If you are a new customer without an existing MyAccount or App login, you will need to download the app and create an account before logging in. You can select ‘create an account’ in the app menu section. Please use the same email address you used to purchase your subscription with.   If you have any problems logging in, you may need to reset your password or alternatively, please...

If your subscription is active, you’ll be able to access all content in the app. But if you cancel, from the expiry date of your subscription, you will lose access to all content and any related member benefits and rewards. Note: Customers who purchased a subscription or single issues prior to our major update released in March 2022 should contact our support email if they are unable to access digital content they purchased historically - appsupport_uk@bauermedia.com.

Nearly all our titles are currently available on both Apple and Google Play Apps.You can view more info on our digital magazine help pages here. Please note, you can read your Great Magazines digital magazine subscription on a maximum of FOUR unique devices. If you exceed this, your account may freeze. In the event of this happening, please email bauer@subscription.co.uk for assistance. Please ensure you include your unique customer number as well as which device/operating system you are using and outline the problem you are experiencing. All queries will be responded to within five working days...

Yes, you will if you are an active subscriber. If you switch to another device, simply download the app again and log into your existing account.

If you wish to delete any digital issues, To do this, please: Launch the app and log in. Click Archive. In the top right-hand corner, click Magazine View. A drop-down will appear; click My downloads. Click the grey X in the top right corner of the issue you want to delete. You can also tap on ‘Restore All Purchases’ from the app menu, to re-access and download all previously deleted issues at a later date.