Call: 01858 438884 Intl: +44 (0) 1858 438884 Magazine Subscription Details

Welcome to our Offer Terms and Conditions page. We hope that this means you've found a subscription you like the look of but would just like a few questions answering before you decide to purchase.

That's ok - we want you to know as much about your subscription as possible so that you can fully enjoy it once it arrives! If you don't find what you're looking for, we also have our FAQ's page which is just as useful.

At the start of your subscription

When you purchase a print or package subscription you decide which issue you'd like to start your subscription from. Otherwise subscriptions with start with the next available issue. You will be sent an acknowledgement email confirming your purchase, the issue and your start date. Depending on when the next issue is on-sale it can take up to six weeks to arrive. Print subscriptions are delivered to your door, but if you purchase a package subscrition not only will you get the print issue, you will also be able to access your digital subscription straight after purchase! (the first issue is on us!)

When you purchase a digital subscription your subscription will start immediately so you can access your first issue straight away! Once you complete your purchase you will be sent an acknowledgement email with instructions on how to download your first issue. Please therefore keep your email safe as you will need your customer number in order to do this. With just one subscription you are also able to download the issues on multiple devices. For example: If you own a smartphone and a tablet you may wish to access the issues from both devices. If your subscription ends you will still be able to continue to download the issues you have paid for. You will also be able to access all previous digital issues starting from the beginning of your digital magazine subscription.

Subscriptions with a gift

If you purchase an offer which has a gift included, please allow up to 28 days for delivery of the gift, which is sent under separate cover from the magazine. If you bought the subscription as a gift for someone else, any gifts will be delivered to you, the purchaser. We are unable to send gifts direct to the magazine recipient. In a very few instances we may have a gift which is out of stock, so we may need to substitute the gift advertised for one of equal or greater value if circumstances require. Please note that due to high costs of delivery most gifts are not available to subscribers living outside the UK.

Payment Methods

Credit/Debit Card payments will be taken straight away and show as 'Bauer Media' on your statements. Credit/debit card offers are usually for a minimum period of 12 months. If the offer period is different then the number of issues will be shown on the offer page. Once your subscription is close to ending you be be notified by either email or post. At this time you will be offered a renewal subscription at the best possible price.

Direct Debit payments are the easiest way for you to subscribe and is usually cheaper. This is because we can split the cost of your payments and you don't need to worry about when your next payment is due. We ask that you enter into a Direct Debit agreement with the intention that your subscription will continue for a minimum period of 12 months, even if the frequency of payment is for a shorter period (for example, quarterly). Once a Direct Debit Agreement is completed and accepted, it remains active until cancelled. This means that we will continue to take the payment due until the Agreement is cancelled by you at your bank and/or with ourselves. Unless we change any information on the Direct Debit schedule (term, claim date or payment) we will not send a reminder the next payment is due. Once a payment has been collected, no refund will be made and any cancellation will be from the next claim date of the payment. You have the right to cancel your Direct Debit in accordance with Direct Debit Guarantee below. If you do cancel, you will receive only the issues you have already paid for. If a gift is included as part of the subscription offer we reserve the right to request the return of the gift in the event of an early cancellation of the subscription.

Short term or trial offers

Sometimes we offer a magazine subscription by direct debit for a shorter period time, or just a few issues. This means that you can receive those first few issues for a very cheap price. The issues you receive during this trial period are covered by your first Direct Debit payment. Should you decide that you do not wish to continue with the subscription you will need to cancel the Direct Debit payment immediately after the first payment has been taken. However, once the 2nd payment has been claimed from your bank account the subscription will continue until cancelled.

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or frequency of your Direct Debit Bauer Consumer Media Ltd (owner of and publisher of all the magazines on this site) will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Bauer Consumer Media Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by Bauer Consumer Media Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Bauer Consumer Media Ltd asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Print Magazine Delivery

Although we will do our utmost to ensure that your magazine is delivered at the same time it is available in the shops(or sooner) it is possible on some occasions it may be unavoidably delayed. If this is the case we would ask we ask that you please allow an extra 5 days for delivery before contacting us. For further information regarding magazine deliveries please see FAQ What if my magazine issue doesn’t arrive?

These terms and conditions are subject to change. If you have any further queries please visit our FAQ page.